Allianz Travel Insurance Review: In-Depth Analysis of Plans, Service, Claims, and Customer Feedback

Allianz Travel Insurance

Travel insurance is an essential part of any well-planned trip, providing financial protection and peace of mind in case of unforeseen events. In this article, we will review Allianz Travel Insurance, one of the leading providers of travel insurance worldwide. We will explore their coverage options, customer service, and claims process to help you decide if Allianz is the right choice for your travel insurance needs.

Overview of Allianz Travel Insurance

Allianz Travel Insurance

Allianz Global Assistance is a multinational company with over 100 years of experience in the insurance industry. They are well-known for their comprehensive travel insurance policies, which cater to a wide range of travelers, from business professionals to adventure seekers. Allianz’s travel insurance plans are designed to protect against various travel-related risks, including trip cancellations, interruptions, medical emergencies, baggage loss, and more.

Note: Allianz Travel Insurance is featured in our Top-10 Best Travel Insurance Companies list, highlighting its commitment to providing excellent travel insurance coverage and customer service.

Contact Information

If you have any questions or concerns regarding Allianz Travel Insurance, their customer service team is ready to help. Here is the essential contact information for reaching out to Allianz:

Allianz Travel Insurance Plans and Coverage Options

Allianz offers multiple travel insurance plans to accommodate different needs and budgets. These plans are designed to cater to a wide range of travelers and their unique requirements

Please note that the actual costs of Allianz Travel Insurance plans may vary based on factors like trip duration and destination. For current pricing, visit the official website to compare plans and get personalized quotes for your travel needs.

OneTrip Basic

The OneTrip Basic plan is designed for budget-conscious travelers seeking essential coverage. It includes trip cancellation, interruption, and delay protection, as well as emergency medical and dental coverage. This plan is ideal for those looking for basic protection at an affordable price.

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OneTrip Prime

The OneTrip Prime plan offers a more comprehensive coverage package, building upon the Basic plan’s benefits. It includes increased coverage limits for trip cancellation, interruption, and delay, as well as baggage loss protection. This plan is suitable for travelers seeking a higher level of coverage without breaking the bank.

OneTrip Premier

The OneTrip Premier plan is a premium option, providing the highest level of protection for travelers. It boasts generous coverage limits for trip cancellations, interruptions, delays, medical emergencies, and baggage loss. Additionally, this plan includes rental car damage protection and extra travel assistance services, making it ideal for those who desire the utmost security during their travels.


The AllTrips plan is tailored to frequent travelers who embark on multiple trips within a year. This annual plan covers trip cancellation, interruption, delay, emergency medical, and baggage protection, ensuring comprehensive protection for each journey. It is a cost-effective option for those who travel regularly and seek consistent coverage throughout the year.

Allianz Travel Insurance Plans Comparison Table

Allianz Travel Insurance Plans Comparison Table

PlanTrip Cancellation, Interruption & DelayEmergency Medical & DentalBaggage LossRental Car Damage ProtectionExtra Travel Assistance Services
OneTrip Basic✔️✔️
OneTrip Prime✔️ (Increased Limits)✔️✔️
OneTrip Premier✔️ (Generous Limits)✔️✔️✔️✔️
AllTrips (Annual)✔️✔️✔️

Each of these Allianz Travel Insurance plans offers varying levels of coverage, enabling travelers to choose the plan that best meets their needs and budget. By understanding the specifics of each plan, you can ensure that your chosen policy provides the appropriate protection and peace of mind for your upcoming adventures.

Customer Service

Allianz’s customer service is known for being responsive and supportive. They offer a 24/7 hotline for emergency assistance and travel support, ensuring help is always available when you need it. Customers can also access a wealth of information and resources through their website, including travel advice, country-specific information, and an easy-to-use claims submission process.

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Claims Process

Filing a claim with Allianz is a straightforward process. Customers can submit their claims online, by mail, or by fax. The online claims portal allows users to upload all necessary documents and track the status of their claims in real-time. Allianz aims to process claims promptly, and many customers report receiving their claim reimbursements within a few weeks.

Pros and Cons


  • Comprehensive coverage options catering to different traveler needs
  • Reputable company with a long history in the insurance industry
  • Responsive customer service and 24/7 emergency assistance
  • User-friendly online claims process


  • Some customers may find certain plans expensive compared to competitors
  • Exclusions and limitations may apply to pre-existing conditions

Allianz Travel Insurance Customer Reviews

To provide a well-rounded understanding of Allianz Travel Insurance, we have gathered customer reviews from various sources. These reviews offer valuable insights into the experiences of real customers who have used Allianz’s travel insurance products.

Positive Reviews:

  1. Prompt and Efficient Claims Process: Many customers praise the quick and efficient claims process. They report that their claims were handled professionally and reimbursements were received within a reasonable time frame.
  2. Helpful Customer Service: Numerous reviews mention the helpfulness of Allianz’s customer service team. Travelers appreciate the 24/7 hotline, which offers prompt assistance and guidance during emergencies or when dealing with claims.
  3. Comprehensive Coverage: Customers often highlight the comprehensive coverage provided by Allianz’s travel insurance policies. They appreciate the peace of mind that comes from knowing they are well-protected against various travel-related risks.

Negative Reviews:

  1. Policy Limitations: Some customers express dissatisfaction with the limitations and exclusions in their policies, particularly regarding pre-existing medical conditions. It is crucial for travelers to thoroughly review their policy documents to ensure they fully understand the coverage and any restrictions.
  2. Pricing: A few customers find Allianz’s travel insurance policies to be more expensive than those offered by competitors. However, it is essential to consider the coverage and benefits provided when comparing prices.
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Overall, the majority of customer reviews for Allianz Travel Insurance are positive, indicating a high level of satisfaction with the company’s products and services. While there are some negative reviews, they often stem from misunderstandings about policy limitations or pricing. To avoid such issues, travelers should carefully review their policies before purchasing and reach out to Allianz’s customer service team for any clarifications.

Allianz Travel Insurance FAQs

What is the rating for Allianz Travel Insurance?

Allianz Travel Insurance has an “A+” (excellent) rating by Better Business Bureau (BBB) and an “A+” (superior) rating by AM Best, indicating strong financial stability. They generally receive positive reviews for their coverage options, customer service, and claims process.

Is Allianz insurance legit?

Yes, Allianz is a reputable and established travel insurance provider, offering a variety of plans to cater to different travelers’ needs.

Who owns Allianz Travel?

Allianz Travel is a part of the Allianz Group, a global financial services provider with a strong presence in insurance and asset management.

How stable is Allianz?

Allianz is a stable and well-established company with a long history in the insurance industry. The Allianz Group is one of the largest financial services providers worldwide.

Who is the best company to get travel insurance?

The best travel insurance company depends on your specific needs and requirements. Allianz is a reputable option, but it’s essential to compare various providers to find the best fit for you.

Is Allianz Travel Insurance refundable?

Cancellation and refund policies may vary depending on the plan and purchase date. Review your policy documents or contact Allianz customer service for information on refunds.

How long does it take Allianz to pay out?

The time it takes for Allianz to process and pay out a claim may vary depending on the complexity of the claim and the documentation provided. Generally, Allianz aims to process claims promptly.

Does Allianz ask for proof?

When filing a claim, Allianz may require documentation to verify the details of the claim. This may include receipts, medical records, or other relevant documents, depending on the nature of the claim.

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